Organics to You now accepts SNAP EBT on all routes as well as with any pick up orders! You can set SNAP as your preferred payment method during checkout.
ALL SNAP customers will also qualify for the Double Up discount which gives customers up to $20 off their fruits and veggies with a $1 for $1 match from the Oregon Food Bank.
You are still required to put a credit/debit card on your account when you sign up, but your card will not be charged if you've selected a different payment method (COD or SNAP/EBT). We will always defer to your preferred payment choice.
For SNAP payments, please be ready to meet with the driver at the time of delivery. SNAP payments must be made in person. There will be an $8 fee charged to the credit/debit card on file if customer is repeatedly not there to sign for delivery, and food will not be left.
SNAP & Double Up Food Bucks FAQs
Q: What is SNAP EBT?
Electronic Benefits Transfer (EBT) is an electronic system that allows a Supplemental Nutrition Assistance Program (SNAP) participant to pay for food using SNAP benefits. When a participant shops at a SNAP authorized retail store, such as Organics to You, their SNAP EBT account is debited to reimburse the store for food that was purchased. All food products are SNAP eligible at Organics to You.
Q: What is Double Up Food Bucks (DUFB) and the Double Up discount?
Double Up Food Bucks (DUFB) provides all SNAP recipients with a $1 for $1 match (up to $20) to buy healthy fruits & vegetables when they use their EBT card to purchase produce. At Organics to You, the Double Up discount will automatically be applied to all SNAP purchases and all SNAP customers will get 50% off any purchase of fresh fruits and vegetables, up to $20 off. Only Produce Bins, Produce Add-ons, and Produce by the Case are eligible for the Double Up discount. Grocery items such as milk, eggs, meat, and rice & beans are not eligible for the Double Up discount, but they are still eligible for SNAP payments.
Q. What products are eligible for SNAP EBT at Organics to You?
All food items are eligible for SNAP EBT at Organics to You. Gift baskets, clothing, and driver tips are not eligible.
Q. What products are eligible for the Double Up discount at Organics to You?
All products in the Produce Bins, Produce Add-ons, and Produce by the Case categories are eligible for the Double Up discount. Grocery items such as milk, eggs, meat, and rice & beans are not eligible for the Double Up discount, but they are still eligible for SNAP payments.
Q. How does a customer sign up for Organics to You with SNAP EBT?
Customers shop as normal on the OrganicsToYou.org website. Customers can place items in their cart and checkout. When entering payment information, customer should choose SNAP as their preferred payment method. Customer will still be required to put a credit/debit card on file.
Q. How does a customer sign up for the Double Up discount?
All Organics to You customers who choose SNAP as their payment method are automatically enrolled in the Double Up Food Bucks program. The discount will be applied to their account each time an order runs.
Q: Can Washington residents use their SNAP EBT at Organics to You?
Yes, ALL customers in ALL delivery zones can use their SNAP EBT at Organics to You.
Q: Who is eligible for Double Up Food Bucks?
All customers who choose SNAP as their preferred payment method at Organics to You will automatically be credited with the Double Up Food Bucks discount each time an order runs.
Q. How does the Double Up discount work with an order from Organics to You?
The Small Bin is $45 at Organics to You. The Double Up discount would apply for anyone paying with SNAP at the door, and the discount will match the first $20 spent on fruits and veggies. That means you pay $20 with your SNAP EBT card and the Oregon Food Bank matches it with another $20. That's $40 and you would then cover the last $5 for the Small Bin. So you pay $25 with SNAP EBT at the door, and the discount covers $20.
A Bin for One is only $36, so the Double Up discount will be dollar for dollar. Double Up Food Bucks will match $18 and the customer will pay $18 with SNAP EBT at the door. A Bin for One ($36) plus a Salad Add-on ($20) is $56, so Double Up would match the max $20 and the customer would pay $36 with SNAP at the door.
Only produce items (fruits and veggies) are covered by the discount so groceries like milk, eggs, and rice will not be matched dollar for dollar. However, all non-produce groceries still are eligible for SNAP and would be added to the SNAP total due with your order.
Q. How does the customer pay with SNAP EBT?
Customers must present their EBT card at the door when Organics to You arrives. The customer is texted a 3-hour delivery window and must have payment ready at the door. Driver will bring the POS device to the door, and customer will be required to enter PIN. Customer is allowed to leave the card with a friend, family member, or neighbor.
Q. What if the customer is not there to receive and pay for the order?
Customers must be present to receive and pay for the order. If a customer is repeatedly not there to receive and pay for the delivery, there will be a $8 penalty fee charged to the credit/debit card on file.
Q. Can a customer pay online with SNAP EBT?
Unfortunately, Organics to You is not yet approved to accept online SNAP payments. Organics to You is not allowed to store SNAP payment info including card number and PIN. We hope to see this change soon.
Q. Is there a limit on the amount of Double Up customers can earn and redeem at one time?
There is a limit of up to $20 per transaction. Auto-discounts provide up to a $20 match each transaction. So, if a customer spent $50 on fruits and veggies they would receive $20 off, and the new total would be $30.
Q. How does the customer get the Double Up discount?
The customer will earn the Double Up discount every time they purchase eligible items (see above) and pay using their SNAP benefits. All SNAP customers at Organics to You will automatically receive the Double Up discount on their account statement. The customer will then be required to pay the remaining balance with their SNAP EBT.
Q: Why isn’t this program available to non-SNAP customers?
Double Up is a federally funded program. According to Federal guidelines only SNAP/EBT recipients are eligible to participate.
Q. Can a SNAP customer who pays with their credit/debit card still receive the Double Up discount?
No, a customer must pay with their SNAP EBT in order to receive the Double Up discount. The discount will be removed if payment is made with a credit/debit card.
**If you need to modify your order/delivery schedule: Please be sure to adjust your account (https://organicstoyou.org/login) or contact the office with your e-request (email@example.com) at least 24 hours before your scheduled delivery.**